close

Log in



Forgot my password!


close

Register

The fields marked with * are mandatory.


Your personal data:







Your invoice data:







Your delivery data:





the GOAT group logo
+34 657441616

TOTAL:
0 EUR

shopping basket
+34 657441616 Login | Register | Basket
Contact About Us Accesories

close





eBikes eScooter Mountain bike Full Suspension Fat Bike Road Touring Trekking City Kid



categories contact about us Accesories Home

Terms and Conditions

General Terms and Conditions (GTC)

  1. Introduction
    These General Terms and Conditions (hereinafter: "GTC") apply to the use of the products and services available on the website www.thegoatgroup.es (hereinafter: "Webshop"). The operator of the Webshop:

The G.O.A.T. Group
Headquarters: Spain
Contact: info@thegoatgroup.es

By using the Webshop and making purchases, users (hereinafter: "Users") accept the provisions of this GTC.

  1. Subject of the Agreement
    By purchasing products and services available in the Webshop, a contract is concluded between the User and the Operator, regulated by the provisions of this GTC.

  2. Ordering Process

  • Selecting the product and adding it to the cart.
  • Entering the order details.
  • Choosing the payment method and finalizing the order.
  • Confirmation of the order via email.

The contract is concluded upon confirmation, and its language is Spanish or Engish.

  1. Payment Methods
  • Credit card payment
  • PayPal
  • Bank transfer
  • Cash on delivery
  1. Shipping and Delivery
    The delivery time may vary depending on the selected shipping method. Orders are delivered via courier service, and the exact costs and timeframes are displayed at the time of ordering.

  2. Right of Withdrawal
    Users have the right to withdraw from the purchase within 14 days of delivery without justification. To exercise the right of withdrawal, the User must notify this in writing at info@thegoatgroup.es. The cost of returning the product is borne by the User.

  3. Warranty and Liability
    The products sold in the Webshop are covered by the applicable legal warranty and guarantee regulations. In case of a defective product, the User is entitled to request a replacement or repair.

  4. Data Protection
    The Webshop handles data in accordance with the Privacy Policy, which is available on the website.

  5. Limitation of Liability
    The G.O.A.T. Group is not liable for any direct or indirect damages arising from the use of the Webshop.

  6. Contact and Customer Service
    Email: info@thegoatgroup.es
    Phone: 657 441 616

  7. Final Provisions
    The GTC may be modified at any time, and changes will be published on the website. Any legal disputes related to this document shall be governed by Spanish law.

Last updated: 23.02.2025