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Privacy Policy

Privacy Policy

This privacy policy governs how the G.O.A.T. group collects, uses, stores, and discloses user information (hereinafter referred to as User) collected through the website www.thegoatgroup.es. The privacy policy applies to the website and all related channels: Capriolo webshop, newsletter, Google Analytics, Capriolo Bike Facebook page, Capriolo Bike Facebook Messenger, and the capriolo.bike Instagram profile.

Personal Identifiable Information

The G.O.A.T. group may collect personal identification data from users in various ways, including, but not limited to, when users visit our website, make purchases through the webshop, register on the site, subscribe to the newsletter, fill out forms, or engage in other activities available on our site. Users may be asked for their first name, last name, address, email address, and phone number. Users can also visit our website anonymously. The G.O.A.T. group collects personal data only if the user voluntarily provides it. Users can refuse to provide personal data at any time, but in such cases, they may not be able to participate in certain activities available on the website.

Non-Personal Identifiable Information

The G.O.A.T. group reserves the right to collect non-personal identification information about users when they interact with the website. This data may include browser name, type of computer, and other technical information such as the operating system, internet service provider, and similar details.

Where We Store Your Data

Personal data is stored in our email list (database), which is designed to comply with GDPR regulations.

Use of Collected Information

The G.O.A.T. group may use users personal data for the following purposes:
✔ Improving our services – Collected information helps us respond more effectively to customer service inquiries.
✔ Personalizing the user experience – Understanding how users interact with our website allows us to optimize services.
✔ Website improvement – Your feedback helps us enhance our products and services.
✔ Conducting promotions, contests, research, and other features.
✔ Sending periodic emails – Sharing updates and news with users.

If users subscribe to our newsletter, they may occasionally receive notifications about new products, promotions, and other offers. Users can unsubscribe at any time using the link at the bottom of the newsletter.

Data Security

The G.O.A.T. group applies appropriate data collection, storage, and processing security measures to protect users personal data from unauthorized access, modification, disclosure, or destruction. The website complies with GDPR regulations, ensuring a secure and reliable environment for users.

Sharing of Personal Data

The G.O.A.T. group does not sell, trade, or rent users personal data to third parties.

User Rights Under GDPR

Under GDPR regulations, users have the right to:

  • Receive confirmation of the processing of their personal data
  • Access their stored personal data
  • Correct their data if inaccurate
  • Request the cessation of data processing
  • Request the deletion of all data
  • Request the transfer of their data to another service provider

Users can exercise these rights by contacting us at: info@thegoatgroup.es